Remove Customer loyalty Remove Promotion Remove Succession Planning
article thumbnail

The Whole Customer: Why You Need a 360-Degree View

Adobe Experience Cloud Blog

With a 360-view of how customers are using our marketing automation software , we gain insight into each one’s progression with their success plan. Net Promoter Score. Troubleshooting is crucial, but it’s just as important that you’re proactively reaching out to “healthy” customers. Renewal date.

Customer 134