Vertical Response

JULY 7, 2024

billion people use Facebook Groups each month, creating a space for personalized interactions and community building Creating private groups enables businesses to cultivate customer loyalty and exclusivity. Customer service is another area where Facebook excels. Instagram is also a powerhouse for shopping and e-commerce.

Gen Z 101

Gen Z Branding User-Generated Influencer Marketing 101

Sprout Social

MARCH 27, 2025

Once a small-but-mighty phenomenon, the creator economy has transformed into a full-fledged forcereshaping everything from how we consume content, to the relationships between audiences and brands. For younger shoppers, its abundantly clear that influencer marketing is a full-funnel activationnot just an awareness play.

Gen Z 93

Gen Z Affiliate Marketing Influencer Marketing User-Generated 93

Customers.ai

NOVEMBER 18, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. They could set up automated flows to re-engage customers who haven’t purchased in 90 days, offering them a discount on their favorite products. That’s what we are here for. The result?

eCommerce 73

eCommerce User-Generated Transform Customer loyalty 73

Sprout Social

JUNE 2, 2021

It’s the public social profiles, posts and ads that make it possible to reach a wide audience, but it’s the private, personalized experiences with businesses that bode well for customer loyalty. Starting today, Sprout Social will be expanding Messenger API support for Instagram for customers in phases over the coming months.

Customer 142

Customer Transform Shoppers Customer loyalty 142

Sprout Social

NOVEMBER 16, 2021

Social commerce is booming, thanks in part to the pandemic accelerating digital transformation. Once you identify your audience’s preferred content formats, you can look for ways to transform them into shoppable posts. Their top-tier social customer service strategy drives sales and incredible customer loyalty— the proof is on social.

Transform 145

Transform Customer Journey Shoppers Customer loyalty 145

Martech

DECEMBER 29, 2023

shoppers broke records during Cyber Week, spending $70.8 Shoppers are trading the long lines of in-person shopping for browsing and buying from the comfort of their couches. The proof: 64% of holiday shoppers plan to buy non-gift items for themselves or the household. This year alone, U.S. Probably not.

Shoppers 104

Shoppers Transform Customer loyalty Customer Journey 104

Sales Force: CMO

JUNE 13, 2024

Are you using your retail data from holiday shoppers effectively? The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones. Before buying that bracelet, I was not a Gucci shopper.

Retail 98

Retail Shoppers Transform CRM 98

Neil Patel

OCTOBER 19, 2021

As an entrepreneur, the move towards e-commerce and digital transformation shouldn’t pass you by. Shoppers coming into your store know you, trust you, and are more likely to purchase from you. Fewer shoppers are out about when the weather’s bad or the heat’s too intense. There are declining brick-and-mortar sales.

Shipping 140

Shipping Shoppers Retail Transform 140

Martech

JUNE 22, 2023

Our understanding of customer relations has undergone a remarkable transformation in recent years. In the face of the enduring impact caused by the Covid-19 pandemic and the imminent threat of an economic downturn, we are now reassessing the concept of brand loyalty and exploring new avenues to achieve it. How to deal with it?

Gen Z 106

Gen Z Customer loyalty Transform Shoppers 106

SocialPilot

JANUARY 19, 2025

Give you Visibility Many shoppers use Google, Facebook, Yelp, etc, to make better buying decisions. Positive reviews not only boost your online reputation but also drive sales and customer loyalty. 72% of prospective consumers will convert to customers only after reading a positive review.

Shoppers 49

Shoppers Customer loyalty Transform Management 49

Neil Patel

JUNE 7, 2021

By grouping them together, they increase the odds that shoppers will find something valuable among those options. Shoppers need guidance on Father’s Day because, honestly, shopping for loved ones can easily become a confusing, frustrating experience. Savvy e-commerce sellers understand too many options frustrate shoppers.

Shoppers 102

Shoppers Fashion Marketing Marketers 102

Litmus

NOVEMBER 11, 2022

Dynamic content automated emails pull the latest data from a company’s CRM, product feeds, customer demographics and more to automatically generate email message variations from a single HTML tag, transforming how marketers create 1-to-1, individualized subscriber experiences. Products viewed by similar shoppers. Popular items.

CRM 110

CRM Key Performance Indicator Customer loyalty Transform 110

Use Insider

JULY 12, 2023

With her passion for customer-centric strategies and commitment to continuously improving the customer experience, Roisin is a key player in shaping Clarins’ success in the competitive beauty industry. What ​​does a 360-degree customer experience mean for Clarins? It was split between online and offline customer databases.

eCommerce 96

eCommerce Management Customer Retail 96

Search Engine Land

JUNE 22, 2023

Our understanding of customer relations has undergone a remarkable transformation in recent years. In the face of the enduring impact caused by the Covid-19 pandemic and the imminent threat of an economic downturn, we are now reassessing the concept of brand loyalty and exploring new avenues to achieve it. How to deal with it?

Gen Z 63

Gen Z Customer loyalty Transform Shoppers 63

Digital Marketer

SEPTEMBER 26, 2023

These tried-and-true techniques are not merely strategies but powerful tools that can significantly transform the landscape of eCommerce. Addressing cart abandonment is not just about reclaiming lost sales; it’s about understanding and catering to the evolving needs and concerns of the modern shopper.

eCommerce 92

eCommerce Transform Logistics Shoppers 92

Econsultancy

DECEMBER 8, 2021

Maria Tikhonova is the COO and co-founder of eyezon – a video shopping sandbox that connects ecommerce shoppers with retailers through live streaming. I recently caught up with Maria to find out more about eyezon, the benefits of live-streaming for ecommerce retailers, and the key to capturing customer loyalty.

eCommerce 52

eCommerce Transform Retail Logistics 52

Use Insider

APRIL 12, 2023

Complex omnichannel customer journeys ‘Customer journey’ refers to the path that takes a shopper from: Not knowing a product > Purchasing > Becoming a loyal customer It lays out all touchpoints that your customer may have with your brand before, during, and after the experience of that product.

Customer Journey 52

Customer Journey Customer Gen Z Shoppers 52

Use Insider

MAY 2, 2024

The benefits of tailoring discounts to your customers Yes, discounting works. But only when done to increase customer loyalty—by tailoring discounts to your customers. To achieve that, you need to start with a full 360-degree view of your customers, including their behaviors, preferences, past purchases, and more.

Retail 52

Retail eBook eCommerce Customer Acquisition 52

Use Insider

SEPTEMBER 22, 2023

Before we get started, let’s be clear: omnichannel marketing isn’t just a buzzword; it’s a strategy that will transform your marketing efforts. 73% of customers use multiple channels during their shopping journey. Omnichannel customer experiences generate a 23% increase in AOV. And it’s backed by stats.

Management 52

Management Transform Customer Journey Shoppers 52

Econsultancy

MARCH 7, 2022

I recently spoke with Owen Frivold, EVP of strategy at Hero Digital – a company whose work is described on its website as “building experiences for transformational growth” We talked about how physical stores can use technology in the future to deliver a competitive edge.

Retail 55

Retail Transform eCommerce Shoppers 55

Econsultancy

MAY 11, 2022

“Even though we’re a data team, what we’re trying to do is transform the way we communicate with people,” she explained. ” Weir emphasised the importance of approaching data with a clear strategy for success, and orienting data work around consumer desires.

Analytics 76

Analytics Key Performance Indicator Transform Shopper Market 76

Use Insider

FEBRUARY 19, 2024

For example, leading retail chain, Dover Saddlery , achieved 27X ROI and generated $2M incremental revenue by better understanding its audience and creating segmentation strategies to engage shoppers using Insider’s CDP. Fashion brand, NA-KD , achieved a remarkable 72X ROI within 12 months with Insider’s CDP and personalization features.

Customer 52

Customer Transform Law Shoppers 52

Sachs Marketing Group

NOVEMBER 10, 2023

There are different types of content uniquely suited for ecommerce websites, each designed to engage shoppers at various stages of their journey. For ecommerce websites, content is the engine of customer engagement and conversion. It educates, entertains, and engages customers, guiding them through the purchasing process and beyond.

eCommerce 52

eCommerce Entertainment Shoppers User-Generated 52

Use Insider

AUGUST 24, 2023

One powerful approach to engaging potential customers is through gamification, which transforms mundane interactions into playful experiences. By personalizing omnichannel customer experiences, brands can improve Black Friday outcomes: reduce cart abandonment, increase average order value (AOV), and foster better customer loyalty.

Retail 52

Retail Branding eBook Shoppers 52

Use Insider

JULY 8, 2023

It’s totally transformed our whole marketing strategy.” Increase customer acquisition with WhatsApp for business No matter the industry, growth is crucial for staying ahead—making customer acquisition a top priority. It’s challenging to convert customers if they remain unaware of your latest offerings.

Branding 52

Branding Transform eBook Customer Acquisition 52

Use Insider

OCTOBER 7, 2023

In doing so, the company recovered 40% of potentially lost revenue and increased its customer acquisition by 700% in as little as eight weeks. “We Architect helped us tap back into engaged shoppers and convince them to complete their purchases — a simple but incredibly effective tactic for increasing revenue.

Customer 52

Customer Customer Acquisition Customer Journey Transform 52

Duct Tape Marketing

OCTOBER 17, 2024

The Secret to Building Customer Loyalty Forever written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with Micah Solomon In this Duct Tape Marketing Podcast episode , I interviewed Micah Solomon, an expert on customer service, hospitality, and customer experience. This is John Jantsch.

Customer loyalty 88

Customer loyalty Customer Transform Price 88

Duct Tape Marketing

OCTOBER 19, 2023

The Secret to Building Customer Loyalty Forever written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Janstch In this episode of the Duct Tape Marketing Podcast , I interviewed Micah Solomon, an expert on customer service, hospitality, and the customer experience.

Customer loyalty 92

Customer loyalty Customer Manufacturing Price 92

Econsultancy

MARCH 4, 2022

The study, which surveyed 1,001 Irish consumers in November 2021, found that the average annual spend by Irish shoppers on websites within the Republic of Ireland rose from 357€ in 2020 to 503€ in 2021, an increase of 41%. Certain donation categories have seen a particularly large rise in interest from online shoppers.

eCommerce 98

eCommerce Non-Profit Retail Shoppers 98

Neil Patel

JANUARY 11, 2023

There are a few key benefits to implementing contactless payments in-store: Better customer experience : Contactless payments allow for a quicker and smoother customer checkout experience. This speed makes for happier customers as well as greater customer loyalty. There’s a good reason for all this investment.

Finance 80

Finance Retail Customer loyalty Transform 80

Econsultancy

DECEMBER 13, 2021

Customer Journey Mapping Best Practice Guide. A Brandwatch report on Customer Loyalty has found US and UK social media users were most likely to publicly advocate for a brand on price and/or value for money than any other purchase driver over the course of 2020. The Digital Transformation Monthly.

Advertisers 52

Advertisers Advertising Retail Shoppers 52

Martech

JANUARY 14, 2025

AI is transforming the creative process, with consumers split on its impact some embracing it, others spotting flaws, said Julie Clark, SVP, media and entertainment at TransUnion. From personalized recommendations to automated customer service, these technologies offer insights and experiences at a scale that was previously impossible.

Advertisers 123

Advertisers Advertising Transform Shoppers 123

Customers.ai

NOVEMBER 21, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. They could set up automated flows to re-engage customers who haven’t purchased in 90 days, offering them a discount on their favorite products. That’s what we are here for. The result?

eCommerce 52

eCommerce User-Generated Transform Customer loyalty 52