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Similarly, the growth of marketing technologies has completely changed how organizations can efficiently deliver engagement marketing to prospects and customers. Building the Ultimate Marketing Machine: Citrix’s Story of Transformation. The invention of the chainsaw crushed Paul Bunyan’s tree chopping game.
Be honest: between Excel, Google Calendars, your marketingautomationplatform, and good old fashioned whiteboards, how many “calendars” does your company currently consult? Does your demand generation team use one to map out email sends, while your customermarketing emails get mapped out on another?
By listening to their behaviors and responding with targeted, relevant messaging with a marketingautomationplatform, you can offer them value at the right time and in the right place (email, social, SMS, etc.) Leverage the holidays for customermarketing by speaking to their needs around the season.
Repeat customers spend more. Passionate customers are the best kind of marketing. Here are three ways to seize the digital business advantage by leveraging a complete marketingautomationplatform to do customer base marketing: . Nurture Existing Customers.
Build Deep, Enduring Relationships with Customers Over Time. Let’s face it, it is frequently more cost effective and easier to keep and grow an existing customer than it is to constantly acquire new customers. The chart below illustrates how complex a customer journey can be. Is the future of digital marketing here?
In fact, data from Forbes reveals 90% of the customer value for B2B businesses is actually obtained after the initial sale. Don’t leave this on the table for others to grab—start implementing customermarketing today. Check out our ebook, Customer Base Marketing: How To Keep Your Customers Coming Back For More.
Customermarketers have a lot on their plates: Keeping customers educated, informed and engaged through content and programs like newsletters, product roadmap webinars, launches and user groups is just one side of the coin. Think of the standard customer journey map as your base lens.
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