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3 Tips for Building a Successful Customer Marketing Program

Adobe Experience Cloud Blog

It’s not uncommon for today’s businesses to pour so much focus into signing contracts and filling funnels that the post-sale customer journey suffers as a result. So how do you bridge the gap from customer to advocate? Enter customer marketing. The more successful the customer, the louder the advocate.

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The complete guide to create your employee advocacy content strategy

Sprout Social

As one marketer said, “You need a lot of content to support a program. If your company’s not in a good place with content, then you’re going to struggle.”. Executive thought leadership (owned and earned). Incorporate executive thought leadership into your advocacy strategy. Recruitment content.

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3 Ways Customer Engagement Can Be a Boon to Your Business

Adobe Experience Cloud Blog

Developing a comprehensive customer engagement strategy to generate additional revenue through your current customers—at a fraction of the cost. Shifting your focus from customer acquisition to customer marketing will help you in three key areas: 1. Retaining your customers. But how do you do that?

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B2B Marketing Thought Leadership: Tom Pick

Adobe Experience Cloud Blog

Third is an old lesson but an eternal one: meet the needs of customers. Marketing and PR practitioners have actually, in many ways, been slow to get this. In the B2B market, what do you see as the biggest hurdle to effective lead management? This relates to the first point.

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Marketing Nation Community Is Now Upgraded | Why You Should Join It

Adobe Experience Cloud Blog

Lighter dropdown navigation structure : We’ve changed the navigation bar to drop down automatically and hyperlinked key areas, so you can visit more places with less clicking. These updates also simplified cross-community navigation for customers interested in learning across the Adobe Experience Cloud portfolio.

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Customer Trust Is the New Gold, and the Original Gold?5 Ways to Build It

Adobe Experience Cloud Blog

According to research by Bain and Company , increasing customer retention rates by 5% increases profits by 25 to 95 percent. Clearly, the research supports Covey’s theory of customer trust. Here are some steps you can take to demonstrate to customers that their trust in your company is well-placed.

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How Marketers Can Reach Peak Personalization in 2019

Adobe Experience Cloud Blog

It’s the blood running through marketing’s veins. If you don’t have a data strategy in place, you need to create one—now. As a marketer, disregarding data in 2019 is like dismissing the internet as a fad in 1995. You’ve been connecting with customers through print ads for years. Data makes personalization possible.

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