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You can learn about the pre-planning process , how to create an actionable plan, setting your team & project up for success , managing your team throughout the build process , and finally how to manage the go-live process in our previous posts. Customer support. New customermarketing.
This includes listening to customer feedback and implementing changes. Some other examples of positive customer experience include: Intuitive website design. Sales being transparent about pricing. Always-available live customer support with a short waiting time. Talk to customer-facing staff.
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