Remove Customer Remove Promotion Remove User-Generated
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Harnessing User-Generated Content for Authentic Brand Building

Scoop.it!

Did you know that, according to a recent survey, 79% of people stated that user-generated content (UGC) influenced their purchase decisions in a significant way? Types of User-Generated Content UGC comes in various types and formats, each offering unique opportunities for you to engage with your audience and build authenticity.

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How to Promote a Travel Agency on Social Media the Right Way?

SocialPilot

But are you harnessing its power to promote your travel agency on social media? Despite the saturated market, your travel agency faces the significant challenge of distinguishing itself from competitors and generating leads. Are you on social media? Of course, you are. Maybe not—and here’s why that matters!

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How marketers can stop fueling customer churn for good

Martech

ClassPass attracted “super users” — customers who took 20+ classes per month. While these users seemed ideal on the surface, they caused ClassPass to lose money because the company had to pay studios for each visit. These changes triggered massive customer churn and intense public backlash.

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The Power of B2B Influencers: How to Leverage Influencer Marketing to Drive Success

Trade Press Services Newsletter

Influencer marketing is the practice of collaborating with recognized experts or popular social-media users to drive brand awareness, engagement, and revenue. By leveraging the authority of influencers, businesses can more effectively highlight value propositions, address customer pain points, and facilitate faster decision-making.

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7 ways to boost customers’ emotional connection and loyalty with your brand

Martech

That emotional connection to a brand is extremely important to customer loyalty. It goes beyond a product’s or service’s functional benefits and taps into customers’ feelings, values and identity. It is about emotional connections, those intangible bonds that keep customers returning even when alternatives exist.

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7 Steps to Determine Authentic User-Generated Content (UGC)

Scoop.it!

Leveraging user-generated content is a proven tactic to generate awareness about your brand and generate traction online. Here, its not you promoting your solutions and justifying why the intended audience should prefer you over other alternatives. However, not all user-generated content is legitimate.

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How social listening increases customer advocacy: 6 examples

Hootsuite

The customer is always right. That’s why customer advocates — those who shout their love for your brand — are worth their weight in sales. We’re sharing how you can use social listening to increase customer advocacy, including six inspiration-worthy examples. What is customer advocacy? Where to find these zealous patrons?

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