Rock Content

JUNE 1, 2024

With so many terms and colloquialisms used in digital marketing , it can be hard to determine exactly what is meant by phrases that sound similar, like “customer persona” and “ideal customer profile”. Another common example of terms that are often confused with each other is “target market” vs ‘target audience”.

Target Market 98

Target Market Advertising Advertisers Marketers 98

The CMO Survey

APRIL 1, 2025

Smaller improvements were made in ensuring that the marketing strategy created by generative AI produces is a good fit for the brand and target markets. increase in customer satisfaction (up from 6.1%) 10.8% reduction in marketing overhead costs (versus 7.0% The investment is delivering tangible results: 8.6%

Transform 130

Transform CMO Key Performance Indicator Customer Acquisition 130

SocialPilot

FEBRUARY 6, 2025

Youre not alone, 90% of customers do the same. A glowing review can do wonders for your business, attracting new customers, building reputation, and driving sales while a negative one can deter potential customers. But heres the trickknowing where to list your business for customer reviews. You look at reviews, right?

Real Estate 66

Real Estate Customer Food User-Generated 66

Martech

OCTOBER 22, 2024

Use demographic data to identify fit Beyond engagement, understanding demographic data is key in evaluating how well a lead aligns with your target market. Integrate persona-based data for effective lead analysis Personas are like the fictional characters of your ideal customers, crafted from real data and insights.

Communications 117

Communications CRM Target Market Price 117

Martech

JANUARY 30, 2024

Artificial intelligence (AI) has emerged as a game-changing force for revolutionizing customer experience (CX). This article explores how leading companies leverage AI across three key areas — clear messaging, frictionless interactions and tailored experiences — to shape customer experience.

Transform 141

Transform Customer Customer Journey User-Generated 141

Hubspot Marketing

MAY 27, 2022

Done right, however, ad targeting has the potential to attract new customers, help retain existing ones and boost your brand profile. Where Can You Publish Targeted Ads? Brands have a host of options when it comes to publishing targeted ads. The takeaway: Don’t bombard your customers with ads. Here’s how.

Advertising 143

Advertising Advertisers Real Estate Customer 143

Hubspot Marketing

OCTOBER 3, 2024

Brand tracking is an essential marketing strategy for measuring brand performance, customer loyalty, and market positioning. Traditionally, companies rely on surveys, panels, and market research to gather this data. Understand why customers choose your brand over competitors.

Branding 131

Branding Customer loyalty CMO Market Segmentation 131

Marketing Insider Group

MAY 31, 2023

Odds are you already know how important it is to attract and retain customers. But do you know how direct the relationship is between understanding your customers’ needs and maximizing the results of your marketing efforts? Why Use Customer Journey Mapping Tools? So, how do you map the customer journey?

Customer Journey 133

Customer Journey Customer Whitepaper Marketers 133

Martech

OCTOBER 28, 2024

These early bots relied on pre-programmed scripts to simulate conversation, automating basic customer service tasks and handling routine inquiries. While effective for simple, repetitive tasks, they lacked the ability to adapt to more complex customer needs. Now: Basic recommendations aren’t enough anymore.

Market Trends 125

Market Trends Transform Customer loyalty Millennials 125

Martech

OCTOBER 21, 2024

Customer success is scrambling to find reference customers for panels. Product marketing wonders why their shiny new features aren’t getting more of the spotlight on the agenda. But this time, we tried something new: nine months out, we gathered every team — from field marketing and web to PR, community and customer success.

Transform 112

Transform PR Event Marketing Target Market 112

Backlinko

NOVEMBER 8, 2024

For over 60 years, these four elements have been the cornerstone of many successful marketing strategies. Even with AI’s growing influence, the fundamental customer needs haven’t changed. Well, they’re the backbone of every successful marketing strategy. The 4 Ps cover everything you need to connect with customers.

Price 112

Price Real Estate Promotion Food 112

Jeff Bullas

MARCH 12, 2023

Useviral has a strong reputation and outstanding customer service. Once you have set it up, a team of experts will manage their specialist TikTok bots to grow your account for you, all you have to do is know your target market and pass this information onto your dedicated account manager and they’ll do the rest.

Target Market 334

Target Market Management Market Segmentation Analytics 334

Jeff Bullas

JANUARY 30, 2023

If you want to grow anything Tiktok, this is the best tool available on the market to help with your Tiktok growth. Useviral supports any size customer, from small to enterprise and all the packages include the highest quality services available. Plus, its site is secure and they have tons of positive customer reviews.

User-Generated 323

User-Generated Price Target Market Management 323

Hubspot Marketing

DECEMBER 16, 2024

All this can be done quickly and efficiently, and your customers will appreciate the swift action. However, AI can also automate the process of creating personalized content by quickly and efficiently collecting data on customer behavior, preferences, location, and more. Now, you have some great examples of AI automation in AI.

Marketing Strategy 112

Marketing Strategy Health Marketers Marketing 112

Hubspot Marketing

SEPTEMBER 30, 2024

I’ve received plenty of personalized marketing assets, and it’s obvious when something uses surface-level personalization and when something is tailored to my specific interests and behaviors — and the latter always grabs my attention. Table of Contents Why use AI for marketing personalization?

Thought Leadership 138

Thought Leadership User-Generated Marketers Marketing 138

Jeff Bullas

JANUARY 24, 2023

If you’re still a bit unsure, you can contact its helpful support team 24/7 and also read a range of happy customer reviews. They have great customer service and a chatbot on their site that will talk with you if you have any questions. #4. What really makes TokUpgrade stand out is that their service consistently performs.

Gen Z 338

Gen Z Price Target Market Customer 338

Sprout Social

SEPTEMBER 18, 2024

For example, if you want to expand your customer service capabilities, use WhatsApp to help consumers around the world. Rising social media platforms: What platforms are on the rise in different markets? When you look at social media in Europe , for example, you can see that 41% of European customers plan on using WhatsApp.

Social Media Marketing 128

Social Media Marketing Marketers Marketing User-Generated 128

Hubspot Marketing

NOVEMBER 4, 2024

That’s great for me as a consumer and less great for me as a marketer. AI tools can illuminate the dark funnel , where your potential customers might be researching via social media, Reddit, or other typically untraceable places. Predictive personalization can make your customer feel like your brand gets them.

Analytics 129

Analytics Customer Journey CMO Marketers 129

Martech

OCTOBER 4, 2023

In the past, customer loyalty was earned with a friendly smile at the corner store. The transformation of customer loyalty in the age of omnichannel commerce can help your brand thrive by embracing this evolution. This approach ensures that your brand remains consistently on the customer’s radar, fostering increased engagement.

Customer 115

Customer Non-Profit Customer loyalty Transform 115

Lynton Web

JANUARY 2, 2025

This system is the bedrock of lead scoring, allowing you to create custom criteria based on your business needs. The flexibility of this system means you can adjust and fine-tune your scoring criteria as your understanding of your ideal customer evolves. Remove low-fit leads from high-touch marketing campaigns to preserve resources.

Transform 98

Transform Whitepaper CRM Price 98

SMEI

DECEMBER 20, 2022

Digital transformation in marketing refers to the integration of digital technology into marketing processes and strategies to improve customer engagement and reach, gather and analyze customer data, and streamline marketing workflows. .

Transform 61

Transform Marketers Marketing Manufacturing 61

SocialPilot

OCTOBER 14, 2024

Online reviews are the new word of mouth that affects the purchase decisions of your target market consumers. Google Reviews appear right alongside your business listing on Google, persuading potential customers even before they visit your website. This makes it simple for your customers to leave feedback effortlessly.

Management 104

Management Food Place Customer 104

Marketing Insider Group

OCTOBER 16, 2024

Start by identifying the industries your ideal customers work in, their job titles, and the pain points they encounter. You can gather insights through surveys, customer feedback, or by analyzing competitors’ followers on platforms like LinkedIn. Social media is an extension of customer service, too.

Social Media Marketing 119

Social Media Marketing Key Performance Indicator Whitepaper Industry Insights 119

Martech

OCTOBER 24, 2024

This platform offers advanced services for customer service automation, including workflow integration, AI-human agent collaboration, and knowledge consolidation. This integration aims to help marketers create more personalized and effective customer experiences across various digital channels.

User-Generated 119

User-Generated Marketing Mix Communications Advertising 119

Sprout Social

JUNE 26, 2023

In a world where social media and technology have leveled the playing field between brands large and small, leaders know the only true differentiator is customer experience (CX). Besides workflow efficiencies, AI tools provide nuanced insights that can transform your customer journeys to become more engaging and supportive.

Customer 124

Customer Price Transform Logistics 124

Marketing Insider Group

OCTOBER 1, 2024

Customer relationship management (CRM) systems are everywhere, as the industry could be worth about $55 billion by the end of 2024. These systems help manage customer interactions and provide useful data that drives success, making them incredibly valuable for organizations of all sizes. What is CRM Reporting?

CRM 115

CRM Analytics Key Performance Indicator Transform 115

Martech

FEBRUARY 5, 2025

The AiLG conundrum in B2B marketing Delivering buyer-driven experiences your customers prefer is key to GTM motions that drive growth. Limited budgets and resources challenge marketers to do more with less, but the corporate mandate is to do more with less, better. This approach doesnt generate growth.

Thought Leadership 124

Thought Leadership Marketers Marketing Customer Journey 124

Marketing Insider Group

AUGUST 26, 2024

This tactic is crucial for companies looking to build awareness, engage prospects, and ultimately convert leads into loyal customers. A unique approach to demand generation is what will get you the most leads, and this involves building specific buyer personas and creating targeted campaigns to uncover gaps that most businesses miss.

Manufacturing 78

Manufacturing Transform Whitepaper Retail 78

Duct Tape Marketing

JULY 16, 2024

Too often, SMBs focus on executing marketing tactics without a clear, overarching strategy in place. This leads to a scattered approach that fails to target their ideal customers or differentiate them from competitors effectively.

CMO 89

CMO Customer Journey Communications Place 89

Martech

JULY 16, 2024

Beyond simply rewarding returning customers, a strategically designed loyalty program can unlock multiple revenue streams that greatly benefit your brand. Let’s delve into the key methods they employ to engage customers, boost sales, and ultimately increase your profitability. So, how do these programs actually generate income?

Transform 107

Transform Customer loyalty Fashion Promotion 107

The CMO Survey

APRIL 24, 2024

The emphasis in managing Martech is reported to be on “optimizing existing tools,” “identifying tools for a stronger customer experience,” and “identifying what can be linked together to form powerful capabilities,” while “hiring or retaining talent” and “creating a shared cross-enterprise strategy” are given less attention. Yet, only 56.4%

New Technology 289

New Technology CMO B2C Marketers 289

SocialPilot

JANUARY 2, 2025

Online reviews are the new word of mouth that affects the purchase decisions of your target market consumers. Google Reviews appear right alongside your business listing on Google, persuading potential customers even before they visit your website. Your customer reviews give signals that guide signals from business reviews.

Management 111

Management Customer Journey SEO Customer 111

SocialPilot

SEPTEMBER 5, 2024

It supports images, videos, customer interactions, and ads, with the added benefit of including links directly in posts and messages. Instagram This platform is ideal for capturing potential customers’ imaginations through stunning visuals and engaging stories.

Promotion 108

Promotion Social Media Marketing User-Generated SEO 108

Hubspot Marketing

OCTOBER 29, 2024

B2C Ecommerce 3 Top B2B Ecommerce Marketing Strategies B2B Ecommerce Examples B2B Ecommerce vs. B2C Ecommerce There’s more than just a single-letter difference between B2B and B2C ecommerce. Everything from sales to customer acquisition to ecommerce trends is different when you’re selling to businesses online.

eCommerce 128

eCommerce B2C Manufacturing Retail 128

Martech

MARCH 4, 2024

Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter. By addressing these issues, businesses can improve customer retention and loyalty.

Customer Journey 105

Customer Journey Customer Manufacturing Marketing Automation Platform 105

Hubspot Marketing

NOVEMBER 19, 2024

The end goal is to prepare your company to best position your offerings with your target business market. We’ll get to specific methods of conducting B2B market research later. But items like surveys, competitive analyses, and customer interviews will provide the data you need to make the best decisions.

Market Research 121

Market Research B2C Marketers Marketing 121

Martech

FEBRUARY 19, 2024

Answer Some data analytic goals for an insurance marketing department may include: 1. Customer segmentation: Utilize data analytics to segment customers based on demographics, behavior, and preferences. This helps in targeting specific customer groups with personalized marketing campaigns and offers.

Customer Acquisition 106

Customer Acquisition Analytics Customer Key Performance Indicator 106