Remove eCommerce Remove Product Marketing Remove Succession Management
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25 Black Friday Cyber Monday Tips for 2023 and Beyond

Customers.ai

With only two weeks until the Black Friday Cyber Monday (BFCM) showdown, ecommerce experts, including our founder and CEO, Larry Kim, gathered for a crash course in savvy last-minute strategies. Each expert dished out their standout BFCM tips, turning this AMA into a goldmine for businesses hustling for success. Install the Customers.ai

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How High-Performing Companies Use North Star Metrics In Practice

CXL

Marketing will need to focus on lead generation (new MQLs), and customer success will need to drive retention and feature adoption. The Customer Success Manager is responsible for “going deep” and increasing the average number of features used by each user. Manny Medina, Outreach CEO [via Latka]. Image source ).