Fri.Jan 03, 2025

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Guardrails and governance: How to protect your brand while using AI

Martech

Marketing has traditionally served as the “guardian of the brand,” ensuring organizational consistency across all channels. AI creates brand assets at scale, offering speed and efficiency. However, it also introduces new risks. Here’s how it changes guardrails and governance and what to do about it. Guardrails vs. governance While closely related, guardrails and governance serve different but complementary functions in AI-powered marketing organizations.

Branding 130
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Path to Purchase Research: Decoding Your Customers’ Buying Journey

Customers.ai

Youve got traffic. Youve got products. But do you really know what your customers are thinking as they move from maybe to add to cart? For any marketer, understanding their journey is the key to doing the thing we all want to do – turning browsers into buyers and buyers into loyal fans. And its a must! Why? Because people arent just hopping on your site and making a purchase. 81% of shoppers research online before making a purchase.

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How to maximize event ROI using smart budgeting

Martech

Understanding the real costs of events and how to manage them effectively is the difference between a successful conference and a budget nightmare. When planning a conference, most teams start with the big-picture items: venue, food and beverage and production. But veteran event professionals know success lies in the details and building flexibility into your budget from the start. “Put your whole wish list in there from the beginning,” said Kristene Hentz, an event planner at One

Logistics 114
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Decision Catalysts: The 6 sales and marketing factors that drive customers to say ‘yes’ or ‘no’

Marketing Sherpa

On December 16th,I presented the Decision Catalysts webinar to the SCORE Jacksonville audience in a live event hosted by Hugh McLean. We are providing a replay of that webinar to you right here. Here are some FREE resources that we hope you find helpful after watching the webinar replay.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The influencer marketing space kicks off 2025 with another acquisition

Martech

Influencer marketing and social media management platform Later announced Friday it acquired Mavely for $250 million. Mavely has a network of more than 120,000 creators who the company says drove more than $1 billion in gross merchandising volume for more than 1,400 major brands, including Nike, Anthropologie, Lululemon, Macy’s, Old Navy and Adidas.

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CMOs Focus Less on Gathering Data for a Cookieless Future

The CMO Survey

The post CMOs Focus Less on Gathering Data for a Cookieless Future appeared first on The CMO Survey.

CMO 100

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Marketing And Housing Trends To Watch For 2025

The CMO Survey

The post Marketing And Housing Trends To Watch For 2025 appeared first on The CMO Survey.

CMO 100
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The ultimate guide to ecommerce A/B testing: Expert tips, tools and examples

Unbounce

/ A/B Testing The ultimate guide to ecommerce A/B testing: Expert tips, tools and examples By Josh Gallant. Updated on January 3, 2025. 14 min read Ever found yourself clicking on a promising ad only to be met with a landing page that just didnt live up to the hype? Its like being excited for a movie and ending up in a theater with a screen thats too small and sound thats out of sync.

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AI in CRM: Definition, Benefits, and Examples

Six & Flow

Artificial Intelligence (AI) has quickly become a reality thats reshaping businesses across the globe. One area where AI is making waves is in Customer Relationship Management (CRM). From improved efficiency to deeper customer insights, AI-driven CRM tools like HubSpot AI are changing the game for businesses of all sizes. But how, exactly? Thats what were here to explore.

CRM 52
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The complete list of social media holidays [2025 edition]

Hootsuite

Organic reach has been in decline for some time now, but social media holidays can help brands get a bit of a boost. When coupled with the right hashtag, these holidays provide businesses with a good opportunity to reach a like-minded crowd. Where do social media holidays come from? Some days are the byproducts of marketing campaigns. Some were declared by official organizations such as the United Nations.

Food 112
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Making the Moment: The Art of Creating Events That Drive Results

Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective

In a world where every brand is vying for attention, how do you make your events stand out? ✨ From creative swag strategies to immersive brand experiences, the key lies in fostering real connections that inspire action and leave a lasting impression. Whether you're planning a large-scale conference or an exclusive executive gathering, this session will explore how to elevate event engagement, strengthen brand perception, and maximize ROI.

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The Rise of Free SaaS Tools as Lead Magnets (& How Marketers Can Take Advantage)

Hubspot Marketing

As Wizs Head of Marketing Tom Orbach says, Mini tools are 10x more powerful than free trials. For the last 20 years, tech marketers have been giving away e-books and PDFs. I think Orbach would agree that this era is coming to an end. Thanks to AI, no-code, and outsourcing, the smartest tech marketers are now giving away mini software tools entirely for free.

Finance 127
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Will AI agents conduct the martech orchestra in 2025?

Martech

“If the tech stack were an orchestra, which product would be the conductor?” asks Chief Martec Scott Brinker in his first column of the year. To cut to the chase, Brinker thinks there’s an important role for AI agents to play here. That will be the case for some businesses certainly and almost by default for businesses relying on vendors that have themselves taken the agentic route.

Transform 113
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Braze vs MoEngage in 2025: Detailed comparison & alternative

Use Insider

Braze and MoEngage offer many similar products for data-driven markets looking to engage, convert, and retain customers. For example, both platforms support channels like email, push notifications, SMS, and WhatsApp. Teams can use them to build automated flows and complex omnichannel campaigns across these touchpoints via intuitive customer journey builders.

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CTV takeover: 2025 predictions

Martech

CTV and streaming are changing the way viewers watch their favorite shows. The exclusive NFL stream on Netflix this Christmas averaged over 30 million viewers for each game in the double-header. (The top game of the previous years Christmas triple-header averaged 29 million and change on CBS.) Last year was the first year ad spend on digital video was projected higher than linear TV.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Braze vs CleverTap: Key features, use cases, and more (2025)

Use Insider

Braze and CleverTap are two of the leading customer engagement and retention platforms. Theyre strong in areas like mobile marketing with support for channels like SMS, WhatsApp, email, in-app messaging, and others. They also offer similar tools for building automated flows and omnichannel campaigns. Despite these similarities, each platform has its unique benefits and limitations.