The Essential Artificial Intelligence Glossary for Marketers
Hubspot Marketing
JANUARY 31, 2017
Thank goodness for live chat. If you’re anything like me, you look back at the days of corded phones and 1-800 numbers with anything but fondness. But as you’re chatting with a customer service agent on Facebook Messenger to see if you can change the shipping address on your recent order, sometimes it’s tempting to ask, am I really talking to a human?
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