How to Create a Customer Journey Map (Even if You Have No Idea Who Your Customers Really Are)
Neil Patel
NOVEMBER 5, 2020
Creating a customer journey map is enough to make even the best marketer freeze in their tracks and realize how little they really know about their prospects. If this sounds like you, don’t worry. Even if you’ve never created a buyer persona before, I’ll help you make sense of the process by giving you a sort of “map” to help you better understand who your customers are and what they want.
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