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Lending Tree’s new marketing chief says customer experience is king

Martech

Congratulations on your recent appointment, and how was the role of chief marketing and customer experience officer created at LendingTree? Until the start of the pandemic, there was a CMO in place and CX was separate. We are reframing the role that personal finances play in our lives. There had to be a better way.

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How to make the jump from product-market fit to platform-market fit

Martech

Source: GTM Partners 3V’s of ABM Building partnerships to extend reach With the ABM strategy in place and the platform aligned to meet customer needs, Jason knows that scaling requires more than internal resources. He partners with resellers, technology integrators and industry consultants to extend the platform’s reach.

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What Is a Risk Assessment? My Complete Guide [+ Free Template]

Hubspot Marketing

I can get ahead of the game, so that when the unexpected strikes, I already have a plan in place to keep things under control. I’ve seen firsthand how, when people feel confident enough to call out risks, safety compliance just clicks into place. Without this, your business could be exposed to new vulnerabilities​.

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Becoming a world-class PPC ad buyer: 8 key lessons

Search Engine Land

When your own finances are at stake, you’re propelled to analyze, adjust and optimize your ads to get the most profitable results in the least amount of time. For example, an intent-based structured campaign may perform well for retail, but a themed-based structure may be best for finance.

Finance 99
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Challenges Faced By Native & Indigenous Entrepreneurs [Data + Expert Tips]

Hubspot Marketing

Small improvements like that can create huge growth for businesses expanding into new markets. That can be where places like Change Labs come in, Fleming said. I think when you‘re a business owner, it’s easy to overlook how important it is to have access to loans or financing in order to grow your business.”

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Marketing Spending and Hiring Growth Slows Amidst Economic Uncertainty

The CMO Survey

And while building brand involves broad cross-functional collaboration, marketing leaders say they work best with sales and distribution on brand-building efforts, they work less effectively with human resources and finance. Marketing leaders believe that having the right talent contributes most to future organic revenue growth (40.1

CMO 130
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Introducing our Open Salary System: Reflecting on a Decade of Transparent Salaries at Buffer

Buffer Marketing

There were a variety of workflows and rituals that we chose to make transparent, such as our metrics and finances, internal and external communication, and our efforts toward self-improvement (another of our values). For example, we placed a higher importance on customer service, so we lifted those salaries by 10 percent.

Finance 133