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The Eaton Center in Toronto, Canada during the holiday season The holiday season 2024 and how it’s shaping up While many shoppers are ready to open up their wallets for the holiday season – savings are top of mind in 2024 and the most important retail season of the year is no exception. from 2023’s numbers.
The sixth edition of Salesforce’s “Connected Shoppers” report found agentic AI to be one of the significant drivers of retail’s continued evolution, with 75% of retailers saying AI agents will become essential by 2026. Source: Salesforce Connected Shoppers report, 2025. 25% of shoppers buy through social media.
Gen Z’ers, which includes those born between 1996 and 2012, now make up 20 percent of the US population and account for $143 billion in direct spending. If you are still focused on millennials, it’s time to start paying attention to a new generation of consumers. Here are five ways to attract and keep GenZ customers.
A significant 42% of shoppers are turning to social to find the perfect gift more this year compared to 2023. This is especially true for younger consumers, as 57% of GenZ will use social more for gift inspiration. This number goes up to 21% among GenZ.
online holiday shoppers are expected to spend $240.8 The holiday shopping season has been reshaped in recent years, where consumers are making purchases earlier, driven by a stream of discounts that has allowed shoppers to manage their budgets in different ways,” said Vivek Pandya, lead analyst, Adobe Digital Insights, in a release.
Retail advertising trends in 2025: Shifting strategies for a more personalized shopper experience a. As of 2024, 62% of GenZ consumers are already shopping through social media, and this number is expected to rise. GenZ & Gen Alpha: The Next Big Audiences GenZ and Gen Alpha will dominate the consumer market in 2025.
Affirm Affirm is a buy now, pay later service shoppers use to buy products from their favorite brands online. Analyzing impact: How Pinterest drives business results Pinterest research confirms its popularity is on the rise—especially with GenZ.
While shoppers are still looking to save, they are also expected to spend the same amount as in 2023. Top 6 holiday shopping trends in 2024 Some of the biggest trends impacting retail for the 2024 holiday season include GenZ , travel, and frugality, just to name a few. Savvy shoppers will be on the lookout for good deals.
Known for its relatively low-priced apparel and wide variety, Shein became one of the most popular shopping destinations among GenZ and millennial consumers across the world. billion 2024 $50 billion Sources: Reuters , Statista Shein Downloads Worldwide The Shein app generated a total of 199.37 billion 2017 $1.55
With this in mind, the company shifted its marketing strategy to focus on TikTok’s user base (which was overwhelmingly GenZ), leveraging short-form video and user-generated content in its #EyesLipsFace campaign. s newfound focus on a GenZ audience. s pivot to focus on GenZ?
As GenZ emerges into adulthood, we’re seeing businesses devote more time and resources toward catering to this younger demographic. But marketing to GenZ is proving a lot different than marketing to their millennial counterparts. Of course, content geared to GenZ will differ from content created for Millennials.
For many brands today, marketing to GenZ might feel like trying to talk to aliens. Because at a glance, the so-called “smartphone generation” is a totally new species of consumer. Listen: GenZ’s massive spending power and dependence on social media speak for themselves. The reality, though? Translation?
How do you adjust your marketing strategy to include GenZ without turning away your existing audience, or worse, looking like you’re trying too hard? Here’s what you need to know about GenZ to effectively market to this savvy, smart, and social-first generation. GeneralGenZ stats.
The previous year proved difficult for retailers, with low consumer confidence and increasing cost of living tightening shoppers’ purse strings. It found that 20% of GenZ expected same-day delivery and that 60% of them were willing to pay extra for it. But it seems that tough times are starting to wane.
Seventy percent of shoppers turn to Instagram for their next purchase, leveraging the platform’s shoppable posts and Reels. Collaborations with influencers or creators can significantly amplify your reach and resonate with GenZ and Millennial audiences. Instagram is also a powerhouse for shopping and e-commerce.
Like QVC for GenZ, brands and influencers can showcase their products via a livestream shopping platform. The following trends keep shoppers hooked and turn these livestreams into must-watch events. We also predict that AI-generated captions and translations will help make live social shopping more inclusive and accessible.
Throughout the holiday season, we at Google have annually watched shoppers move between 4 distinct mindsets , or what we call the ‘4Ds:’ deliberate, deal-seeking, determined, and devoted. These shoppers also spent over $47 billion in retail in the two weeks after December 25th. That proportion of shoppers increased in December.
Unwrapping This Season’s Shopper Spending Plans ” points to a robust upcoming fourth quarter for retailers overall with 76% of shoppers planning to maintain or increase gift purchases this holiday season. Coveo’s “ Gift or Grinch? Of these respondents, 20% say this is an increase to their typical online grocery shopping routine.
We surveyed 500 British and Irish consumers comprised of: GenerationZ (survey respondents ages 18-23). Generation X (survey respondents ages 40-55). The score on GenerationZ and social media. As the most tech-reliant group, GenZ and social media are almost synonymous. Be transparent and authentic.
TikTok TikTok is a go-to platform for brands looking to partner with creatorsespecially when they want to tap into GenZ audiences and leverage short-form video. Snapchats fast-paced, immersive and ephemeral content is a strong draw for younger audiencesparticularly GenZ and Gen Alpha, who connect with the unique storytelling style.
Reach new shoppers Play your cards right and your Pinterest strategy could have you seeing (several) dollar signs. For example, GenZ makes up 42% of Pinterest’s monthly active users, which might conflict with your audience on other platforms like Facebook. It’s true: 75% of weekly Pinterest users say they’re always shopping.
A majority of online beauty shoppers will wait for lower prices and risk items going out of stock, a new study from D2C ecommerce company ESW finds. But there is also a sizeable number of “super shoppers” who will pay full price to get exclusive items. The majority of online beauty shoppers are looking for bargains, the study found.
Their behaviours on these networks, such as the time spent and the networks used, differ.According to a 2024 report , heres how much time each generation spends on social media: GenZ: 10 hours and five minutes. Gen X: six hours and five minutes. At 42% , GenZ is Pinterests fastest-growing user base in Australia.
Despite this, only 32% of retail executives say they can turn profile information, purchase history, and service interactions into tailored experiences that make shoppers feel like VIPs. Make the holidays happier for shoppers. During the holidays, shoppers’ patience tends to wear thin. Get the guide.
Amazon continues to be the most popular starting point for online shoppers with one exception – GenZ, according to a new survey. So it remains absolutely critical to be visible on any relevant platforms at moments when shoppers are researching and purchasing products. Why we care. By the numbers. Reviews and ratings.
Although Instagram ranked in third place in the poll above, you shouldn't disregard Instagram -- especially if you're targeting Gen-Z or millennials who make up the platform's primary audience. To learn the ins and outs of setting up an ad and determining which style is right for you, check out this guide.
Go all-in on a cohesive in-store and online consumer experience While there remains a preference for in-store shopping, the growth of online purchasing (especially among millennials and GenZ hybrid shoppers) means brands need consistent, positive customer experiences in both settings.
HubSpot research shows social media is the preferred product discovery channel for GenZ, Millennials, and Gen X and one in four consumers have already bought products directly in social media apps. online shoppers. Enable social shopping. That’s a large chunk of the consumer market.
Research from Sprout’s How to Reach Digital Natives report found that both GenZ and Millennials want to see brands make more use of Instagram. It’s the top social network among GenZ audiences and the third most popular among Millennials. Will Instagram Drops work for my brand? Check out this example from Nars Cosmetics.
Around 40% of shoppers say that user-generated content (UGC) is “extremely” or “very” important when making a purchase decision. Continue reading as we’ll cover answers to these questions with these recent UGC statistics.
Most TikTok users are GenZ, making up 44.7% Moreover, 46% of GenZ consumers in the U.S. And finally, 47% of GenZ consumers in both the US and UK have made a purchase from a live stream. All of this keeps your audience entertained and will attract followers. Increase sales. of the platform's users.
Some interesting findings from Botify’s survey: 44% of respondents were familiar with generative search – 58% of Millennials and 58% of GenZ were most familiar; 74% of Baby Boomers were unfamiliar with it. By the numbers. 37% of respondents tried an AI-driven search engine and found the results more satisfying.
Making every order option available for retail shoppers As is the case with customer experience , 2024 will find marketers leveraging AI to create a more robust ecommerce presence. The data will be connected, enabling brands to offer more ways for shoppers to discover and purchase, either digitally or in physical stores. “If
YouGov ) Some groups are more comfortable with the metaverse than others: 40% of Gen Zers and 40% of millennials, would be interested in shopping for real or virtual products in metaverse environments that brands create. Obsess ) Nearly 75% of GenZshoppers have purchased a digital item within a video game.
Shoppers intend to keep the holidays going after the season, at least those on TikTok. More than half of TikTok shoppers will be interested in technology and games. It’s worth noting that 80% of GenZ consumers and 71% of U.S. Why we care. TikTok’s U.S. audience continues to grow and is now over 102 million users.
Pinterest recognized that their 2020 surge in active users was likely down to shoppers staying home. Unlike other social networks, though, there’s less of a generational divide on Pinterest. There’s a near-even split between Generation X, GenZ, and Millennials. Traditionally, men are considered “power shoppers.”
It allows grocery shoppers to take a picture of their grocery receipt and text it for the additional savings. GenZ is 153% more likely than the average consumer to sign up for discounts via SMS, according to one study we reported on this year. A new cash-back rewards platform called Aisle is debuting in the U.S.
According to Google, 40% of Gen Zers prefer to use TikTok over traditional search engines. GenZ would rather do a quick search on the app and see a visual representation of user-generated content (UGC) in the form of reviews, recommendations, and tips from everyday consumers than read about it.
But, since some social media shopping tools are still rather new to shoppers and brands, you might think consumers have barely used them yet. While many of the respondents above still haven't purchased a product through a social media platform, this might change as shoppers continue to embrace online shopping. If so which one(s)?"
It’s not as flashy as jumping onto BeReal or TikTok, and besides, does GenZ even use email? And yes, GenZ still uses email – they actually prefer it as the way for brands to communicate with them. And yes, GenZ still uses email – they actually prefer it as the way for brands to communicate with them.
Many customers today – especially millennials and GenZshoppers – expect personalized experiences when interacting with retailers. Building loyalty through personalization Beyond predictive analytics, the next area in which AI has a lot of potential in the retail space is through personalization.
In July, Instagram revealed that the app will let shoppers place and track orders directly in their DMs. Social media is GenZ’s preferred channel for discovering new products. 57% of GenZ have discovered a new product on social media in the past three months. What Instagram's DM Shopping Feature Looks Like.
78% of GenZ, 74% of millennials, 74% of Gen X, and 73% of Boomers report price as one of the most important factors when it comes to deciding whether or not they're going to buy a product. Across the board, price is a major factor when it comes to purchasing decisions. Shopping behaviors change over time.
34% of shoppers would look at dipping into their savings, and 1 in 3 would consider starting a side hustle to offset the costs. 13% of all winter holiday shoppers said an ESG stance was the most important factor when selecting a gift. However, it also says the number who do think about those stands has been steadily increasing.
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