When UGC Goes Wrong: How Smart Brands React to Controversy [Expert Interviews]
Hubspot Marketing
JULY 24, 2024
Even when users are trying to promote your brand, these posts can be damaging. Even though the videos might feel positive, they could very well turn off health-conscious consumers who believed the false claims that the drink snuck prescription medication into its recipe. Should the marketing team have stepped in before it got that far?
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