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The Future of Retail: AI’s role in predicting customer needs

SmartBrief - Marketing

In recent years, artificial intelligence has significantly enhanced the capabilities of various technologies in the retail sector, improving the way businesses interact with their customers. With that in mind, here’s how I think retailers should begin integrating AI while also being mindful of its potential pitfalls.

Retail 109
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Retail marketing trends you need to know in fall 2023

illumin

Right now there are several retail trends to consider when building out a marketing plan. TikTok “The clock app” as some have affectionately called it, remains an incredibly effective way to reach new consumers, particularly Gen Z and millennials. Retail media refers to digital channels owned by retail companies.

Retail 104
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Going green, social commerce, faster delivery – retail trends for fall 2024

illumin

With the summer flying by, it’s time to look ahead to what retail trends will take the lead in fall 2024. The previous year proved difficult for retailers, with low consumer confidence and increasing cost of living tightening shoppers’ purse strings. But it seems that tough times are starting to wane.

Retail 52
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Gaining referrals from Millennials and Gen Z: Thursday’s daily brief

Martech

I chose to buy from a national retailer and decided to purchase in-store for the big-ticket item. Whatever technology solution the retailer was using: it worked. Some 79% of referrals through the program represent the Millennial or Gen Z age groups – and a statistic like that can hardly be a coincidence. Chris Wood, Editor.

Gen Z 105
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Millennials Have Higher Expectations for CX than Older Generations

Adobe Experience Cloud Blog

adults regarding preferences and expectations for digital experiences in the retail, travel and hospitality, media and entertainment , and financial services industries. Retail CX Insights. Consumers do want to move fluidly between multiple channels of communication with retailers. website to app or smart speaker to phone).

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Walmart Wins Black Friday Marketing with Mean Girls Campaign

Hubspot Marketing

Instead of the notorious “burn book” featured in the original movie, the Walmart ads are centered around a “deal book” highlighting discounts the retailer is offering this holiday season. Want to sell to millennials? Reference Mean Girls Mean Girls is a generation-defining film for millennials.

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Shein Revenue and Usage Stats

Backlinko

Shein is one of the largest fast-fashion retailers worldwide, shipping to customers in over 150 markets. Known for its relatively low-priced apparel and wide variety, Shein became one of the most popular shopping destinations among Gen Z and millennial consumers across the world.

Gen Z 81