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The integration between SAP Sales Cloud and Gainsight Customer Success seeks to provide a seamless, continuing customer journey beyond conversion, supporting customer retention and growth. Gen Z values innovative marketing. The integration will offer ecommerce insights across first- and third-party channels.
This means everyone, from sales reps to marketers to customer successmanagers, understands why data is important and uses it to make decisions. Step 4: Build a Data-Driven Culture Having the right technology is only part of the solution.
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