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D2C beauty shoppers are split between low prices and scarcity

Martech

A majority of online beauty shoppers will wait for lower prices and risk items going out of stock, a new study from D2C ecommerce company ESW finds. But there is also a sizeable number of “super shoppers” who will pay full price to get exclusive items. Seeking lower prices. Power shoppers. Why we care.

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Salesforce: Shoppers are saving their big moments for later in 2024

Martech

The latest Salesforce Shopping Index data suggests that shoppers are holding onto their purse strings until later in the year — at least, if 2023 is any guide. “We’re seeing a lot of trends precipitate from last year,” she said, “which is mainly this price-conscious shopper.

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More ecommerce shoppers using buy-now-pay-later

Martech

Ecommerce shoppers’ use of buy-now-pay-later (BNPL) was up 10% in January and February compared to last year, according to Adobe’s latest ecommerce survey. This suggests inflation is making shoppers use the payment plans to purchase lower-priced items. BNPL up, revenues down. Get MarTech! In your inbox.

Shoppers 115
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Merkle introduces new customer experience products for contactless shoppers

Martech

In an effort to make the shopping seamless, neither product requires shoppers to download a separate app. Scan & Know allows shoppers to get more information about a product in-store by scanning the product directly with their phones. Read next: 2022 Predictions: Customer Experience & Digital Experience.

Shoppers 115
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Shoppers are right to worry about holiday supply chain problems

Martech

A new study conducted by Wakefield Research for customer communications platform Intercom confirms that shoppers got the message about the supply chain crisis impacting holiday shopping and gift giving. This anxiety is reflected in Adobe data showing that online shoppers have been buying earlier this year. Concerns are well-founded.

Shoppers 124
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Worsening economy has more shoppers getting online info before making in-store purchases

Martech

Summer’s here and the shoppers are wary. shoppers are searching online for reviews and better prices before buying in store, according to a new Adobe Commerce study of sentiment among over 1,000 U.S. Also, when they’re in a store 60% are using their phone to look for better prices elsewhere. This explains why 76% of U.S.

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Thrift, norming and price paranoia will be consumer trends in 2025

Martech

Consumers also proved paranoid about unexpected and inconsistent costs and pricing. Yes, prices are on consumers’ minds, but 68% cited lifestyle or self-improvement reasons for underconsumptive behavior, including: Decluttering and simplifying life (45%). ” Paranoid about the price. Fixing rather than buying new.

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