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The sixth edition of Salesforce’s “Connected Shoppers” report found agentic AI to be one of the significant drivers of retail’s continued evolution, with 75% of retailers saying AI agents will become essential by 2026. Source: Salesforce Connected Shoppers report, 2025. 25% of shoppers buy through social media.
Rue La La sold the same products. Suddenly, shoppers werent just browsing. Reduce product variations to boost sales. So Fischman tried again except this time, he eventually sold his comparable website for $350 million. Here's how he did it, and what it means for marketers. Same dresses. Same shoes. They were rushing.
When consumers search for products online, they might find hundreds or even thousands of options. Smarter search results Companies like Etsy are using AI to show a smaller, better list of products that match the search more accurately. eBay uses visual search capabilities to help customers find products.
If someone searches for your product by brand name and AI provides a link to your site, there’s no issue. But if a user searches for “where to buy a fancy blue sweatshirt” and AI doesn’t showcase your site or your product even though you sell fancy blue sweatshirts that’s a problem. Why does this help?
Like other conversational AI applications, it likely will have the best success in answering specific questions that your customers have about products and services. Dig deeper: Let’s chat about this product. “In The problem is that brands aren’t sending the right messages and it’s causing shoppers to unsubscribe.”.
This move signals Amazon’s push into AI-assisted shopping, potentially transforming how consumers interact with ecommerce platforms. Rufus uses a specialized large language model (LLM) trained on Amazon’s product catalog, customer reviews and web data. Rufus offers: Product recommendations and comparisons.
alby can transform ecommerce sites, email campaigns, SMS messages, and mobile apps into interactive platforms. This allows retailers to answer shoppers’ questions about products. This acquisition lets the retail technology company provide retailers with the ability to create a conversational shopping experience.
Artificial intelligence is transforming digital marketing by empowering us to do our best work. So, instead of just tracking mentions, you get valuable insights into how people feel about your brand, products, or campaigns. They say the tool helps them find new, high-intent shoppers for Obvi that Meta can't see. "They
As we dive into 2025, the advertising landscape is undergoing a massive transformation driven by new technologies, evolving consumer behavior, and changing regulatory frameworks. Retail advertising trends in 2025: Shifting strategies for a more personalized shopper experience a. Dont feel like youre prepared?
Shoppers expect fast, accurate, and personalized search resultsbut many retailers still struggle with product discovery. The State of Product Discovery in Digital Commerce 2025 report, based on insights from 200+ retailers, reveals how AI is transforming ecommerce.
The digital transformation that is making out of home (OOH) advertising programmatic, data-driven and more integrated into omnichannel campaigns is paying off for marketers and publishers. The message: resilience and transformation in the industry will guard against unseen challenges in the road ahead. Brands are testing and learning.
How Hallmark Media is balancing innovation and tradition with a new brand experience Hallmark Media is undergoing a dynamic transformation, seamlessly blending its rich heritage with modern media strategies to deepen consumer engagement. Our viewers are our shoppers, and our shoppers are our viewers,” said Perry. “So
McKinsey’s research shows Coronavirus supercharged digital transformation and pushed many businesses over the technology tipping point. Companies have transformed forever, and the retail sector is no different. This, in turn, allows retailers to deliver content and products in line with their customer’s expectations.
Social media for retail in the UK: crafting an engaging customer journey The beauty of social media in retail is its ability to accompany shoppers along the path to purchase. YouTube: Utilize video content to offer comprehensive product reviews and exclusive peeks behind the scenes of your brand, building transparency and trust.
The new features, Conversational Ad experiences, Ads for Chat API, and Copilot, are part of the tech giant’s mission to transform search and advertising with generative AI. The new format will allow online shoppers to compare different products using criteria they find most valuable. SUBSCRIBE See terms. Why we care.
Google is introducing new shopping features that transform how consumers discover and compare products in-store and online. Key features : Google Lens now provides in-store product price comparisons. Google Maps enables local product inventory searches. 45+ billion product listings in Shopping Graph. Why we care.
Combining these ensures a cohesive campaign that captures holiday shoppers’ attention across platforms. TikTok and Instagram are increasingly popular for reaching holiday shoppers. On Pinterest, visually appealing photos and shoppable Product Pins drive sales, engaging customers and boosting holiday revenue.
PATTERN Beauty, founded by Tracee Ellis Ross, aims to help people “embrace the hair they have” by providing haircare products that cater to diverse hair types and regimes. For the beauty market, making shoppers feel understood and special – pays dividends. But InStory goes beyond visual engagement.
Don’t do anything that could damage trust in your brand, company, products or services. Example : Send an interactive email asking subscribers to vote on the next content piece or product feature. Keep the focus on adding value as you guide and encourage engagement. Customers can sniff out insincerity and fakery.
The company grew its business on expert product knowledge and top-tier customer service. Despite offering thousands of products, the layout is clean, organized, and easy to navigate. It provides links only to popular products and categories. By limiting the options to these key choices, it avoids overwhelming shoppers.
A whopping 75% of consumers prefer email for promotional communications, making it the go-to channel for engaging with Black Friday shoppers. Offering a preview of the sales or a limited-edition product as a main incentive can further entice customers. But how do you cut through the noise and connect with customers effectively?
Look for more enterprises to adopt composable architectures in 2023 to mitigate the costs of digital transformation. One of the most important tasks mobile touchpoints have is to recommend products and next best actions. We’ve already seen above how enterprises will be using composable infrastructures to transform.
Voice Search: A New Frontier The rise of voice-activated devices like smart speakers and virtual assistants has transformed search behavior. Local businesses benefit from optimizing for voice, as many users search for services or products nearby using commands like “find a coffee shop near me.”
Syndigo released a Product Experience Cloud for Brands, an AI-native platform that centralizes product data, enables syndication across business channels, and provides real-time performance analysis. MeetingPulse added an AI Summary Tool to transform live Q&A and collaborative sessions into actionable insights. Processing.
Understanding Amazon advertising today When most people think of Amazon advertising, they typically envision promoting products sold on Amazon through Seller Central or Vendor Central. Amazon advertising can be broadly divided into two main categories: Sponsored ads This includes: Sponsored Products. Product detail pages.
The experience enables advertisers to play targeted messages to shoppers when they are close to products in-store. In the OOH space, digital transformation is all about providing seamless access for the right advertisers to reach the right audience. Why we care.
Heres what makes AI agents transformative for customer engagement: Autonomy : They independently analyze data, make decisions, and execute actions to achieve desired outcomes without constant human intervention. It revolutionized productivity by automating tasks like creating content, analyzing data, and running campaigns.
pic.twitter.com/m5byoBkLyj — Larry Kim (@larrykim) December 19, 2024 This year, we launched more features than ever before, making 2024 our most transformative year yet. The product you know and love is leaps and bounds ahead of where it was just 12 months ago. Repeat shoppers? As a founder, its always a hard answer.
In this blog, were diving into how automating your review collection can transform your business. Most of the consumers do not bother to leave a review post the delivery of the product or service. To attract more shoppers and boost sales, the store could expand its plus-sized collection. Thats a game-changer, right?
Creativity powers transformation. And transformation yields impactful and sustainable experiences for your customers. . The most progressive is a dramatic evolution of the often-tedious effort to gather audience feedback on films still in production. Creativity gives purpose to intelligence.
In todays digital landscape, TikTok has transformed from a viral video platform into a powerful ecommerce driver, particularly for beauty and consumer packaged goods (CPG) brands. The apps unique ability to captivate audiences through short-form video content has changed how consumers discover, research, and ultimately purchase products.
Capturing even a small portion of these anonymous users can transform your ROI. Purchase Behavior : See which products visitors view, how long they stay, and whether they add items to their cart. Focus on: Time on Site and Pages Visited : Visitors who spend more time or view multiple product pages are more likely to convert.
Social media for retail in the UK: crafting an engaging customer journey The beauty of social media in UK retail is its capability to captivate shoppers along their purchasing path. YouTube: Utilize video content to offer comprehensive product reviews and exclusive peeks behind the scenes of your brand, building transparency and trust.
Youve got products. 81% of shoppers research online before making a purchase. 81% of shoppers research online before making a purchase. Digital-First Behavior : According to Think with Google, 53% of shoppers research online before making any purchase decision. Youve got traffic. And its a must!
Early 2020 saw commerce transform as people transitioned to online shopping by necessity. There’s no magic solution for personalizing individual shopper or subscriber experiences. What elevates one product over another? Want to shine a light on your most purchased products? Showcase your most viewed products.
From an 82% increase in email conversion rates to dramatic improvements in customer engagement, their insights reveal that the right approach to AI can transform your marketing operations. Now, she notes, generative AI has transformed the core of marketing activities. An impressive 3434% ROAS on new shopper campaigns.
They also provide an opportunity for advertisers to nudge shoppers toward their products. More in-store inventory improves the experience for shoppers and increases the opportunities for on-site activations. Dig deeper: 2023 Predictions: Experience, ecommerce and transformation. Integrated screens around the store.
The Internet revolution has radically transformed the way people shop for almost everything. A report found that 99% of shoppers read at least one online review before visiting a business. Showcase reviews on key pages like home page, product pages, and checkout pages to build trust at every stage of the customer journey.
As the pandemic continues, we will transform how events are consumed both in-person and virtually,” said Zhao. Expect to see more brands build micro-communities around their products to offer consumers genuine and meaningful experiences in the virtual and real world,” said Philip Smolin, Chief Platform Officer for 100.co,
Instead, you’re speaking directly to your repeat buyers with exclusive perks, re-engaging cart abandoners with tempting discounts, or wowing your seasonal shoppers with time-sensitive offers. Pro tip: Use the “Audience Builder” to create hyper-targeted groups like “holiday gift shoppers” or “last-minute buyers.” Bottom line?
Thats high-value SEO traffic it can funnel to its product pages. This includes well-thought-out categories such as: Product & Style Fitness Health Plus, the blog covers a wide range of topics in different content formats. Stanley: Adventure & Lifestyle Blog Stanley’s blog goes beyond just talking about its products.
Brands can use Stories to share behind-the-scenes content, product launches, and real-time updates. Seventy percent of shoppers turn to Instagram for their next purchase, leveraging the platform’s shoppable posts and Reels. Instagram is also a powerhouse for shopping and e-commerce.
We also see an increased need for shopper marketing rising from 5% to 15%. Client Priority #4 | Shopper Market Triumph The demand for shopper marketing tripling over the years means there is a growing emphasis on enhancing the consumer purchasing experience at the point of sale.
A majority (53%) of marketers believe AI will “significantly enhance” the way shoppers are targeted and served relevant ads, according to a survey of 200 CPG advertisers commissioned by in-store media technology company Cooler Screens. 44% believe AI will be essential for real-time data analysis and shopper insights. Other findings.
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