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We’re hiring: Marketing Services Client Success Manager

Martech

Responsibilities: Create and execute email and other campaigns across multiple channels to achieve client goals and success. Write copy and promotions that solicit audience participation. Track the status of the programs you manage; prepare and deliver sponsor reporting. Schedule and conduct tech checks for webinars.

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Behind the scenes of Sprout Sessions Digital 2020: How we use social to promote digital events

Sprout Social

Here’s what you need to do as you plan your digital event and promote it on social. Our plans include a live takeover with our Customer Success Managers, an opportunity for attendees to interact with fellow Sprout customers on megathreads, and a trivia happy hour to close out the day. Head to our Facebook Groups for community.

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A martech tale of multi-channel confusion

Martech

A customer might receive multiple promotions from different sources in quick succession sometimes for the same offer. Business development representatives, account executives, customer success managers and other team members often have one-on-one client relationships. B2B A similar issue arises in B2B.

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The 14 best HubSpot updates from March 2025

Martech

Status: Private Beta Applicable HubSpot Hubs: All Hubs Applicable HubSpot Tiers: All Tiers New and improved customer success workspace Whats new: HubSpots updated Customer Success Workspace gives CSMs a refreshed interface with more customer insights, flexible views and tools for tracking health, renewals and onboarding.

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5 Real Examples of Advanced Content Promotion Strategies

Moz

Posted by bsmarketer Content promotion isn’t tweeting or upvoting. Here’s how Kissmetrics, Sourcify, Sales Hacker, Kinsta, and BuildFire have used advanced content promotion tips like newsjacking and paid social to elevate their brands above the competition. Instead of using Buffer to promote new posts, though, Zach likes MeetEdgar.

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The Whole Customer: Why You Need a 360-Degree View

Adobe Experience Cloud Blog

Net Promoter Score. Keeping track of these indicators helps customer success managers effectively predict whether or not a customer will remain loyal when it’s time to renew. For our 360 degree view assessment, we look at the following criteria: Initial contract start date. Renewal date. Current value. Renewal value.

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Facebook marketing in 2025: A VERY complete guide

Hootsuite

Key takeaways Facebook marketing involves promoting your company on Facebook to build awareness for your products, grow an audience, and generate leads and sales. Facebook marketing is promoting your company or brand on the Facebook platform. Combining organic and paid content is the secret recipe for Facebook marketing success.

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