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As retail evolves, so too do physical stores and retail tech

Martech

The sixth edition of Salesforce’s “Connected Shoppers” report found agentic AI to be one of the significant drivers of retail’s continued evolution, with 75% of retailers saying AI agents will become essential by 2026. Source: Salesforce Connected Shoppers report, 2025. 25% of shoppers buy through social media.

Retail 103
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How the Scarcity Principle Can Transform Ecommerce

Hubspot Marketing

Suddenly, shoppers werent just browsing. Buyers couldnt simply sign up they needed to be invited. The site tapped into urgency for its members: sales lasted just 24 hours, and stock sold out in minutes. They were rushing. They were excited.

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How AI can combat the ‘paradox of choice’ and improve customer outcomes

Martech

They’ve also included a scan-barcode option on mobile, catering to shoppers looking for exact versions of items at discounted prices or rare, vintage or luxury goods. The future of shopping AI has the potential to transform shopping by simplifying choices and improving decision-making, but finding the right balance is essential.

Customer 109
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2023 Predictions: Experience, Ecommerce and Transformation

Martech

In 2023, we’ll see more retailers adopt technology that powers checkout on any digital and physical channel to meet shoppers where they are most engaged,” said Jay Myers, cofounder of Bold Commerce. “As The problem is that brands aren’t sending the right messages and it’s causing shoppers to unsubscribe.”. Get MarTech! In your inbox.

Transform 116
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Amazon’s AI shopping assistant Rufus is live for all U.S. customers

Search Engine Land

This move signals Amazon’s push into AI-assisted shopping, potentially transforming how consumers interact with ecommerce platforms. Rufus may change how shoppers discover and research products, potentially altering the customer journey and how it allows advertisers to target customers on Amazon ads. customers in its mobile app.

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AI-powered martech releases and news: November 21

Martech

alby can transform ecommerce sites, email campaigns, SMS messages, and mobile apps into interactive platforms. This allows retailers to answer shoppers’ questions about products. This acquisition lets the retail technology company provide retailers with the ability to create a conversational shopping experience.

Law 108
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The Future’s Digital: Reimagining Retail Through Digital Transformation

Bannerflow

McKinsey’s research shows Coronavirus supercharged digital transformation and pushed many businesses over the technology tipping point. Companies have transformed forever, and the retail sector is no different. Shoppers are no longer limiting themselves to a single channel for their purchasing. Retail goes Digital.